SYLVIA MANCHESTER
765 Belle Fleur Blvd.
New Orleans, LA 70113
(504) 312-9504
E-mail: smanchester@rcnmail.com

OBJECTIVE

Obtain a position as a team-player in a people-oriented organization where I can maximize my customer-service experience in a challenging environment to achieve corporate goals.

EDUCATION

Bachelor of Arts, Biology, University of Louisiana, Lafayette, Louisiana, May 1998

EXPERIENCE

Field Sales Representative, Fisher Scientific Instruments, City, State, January 2004 to present
  • Establishe effective customer relations
  • Achieve increased revenue by selling laboratory instruments
  • Generate sales letters
  • Represent trade show events
  • Prepare weekly sales reports

Customer Service Representative, Fisher Scientific Instruments, City, State, January 2001 to January 2004
  • Handled customer inquiries regarding delivery, quality, and the operation of laboratory instruments

Administrative Assistant, Medical Electronics, Inc., City, State, January 1999 to December 2001
  • Performed secretarial duties for the vice president that included answering calls, opening and distributing mail, scheduling appointments, and organizing meetings
  • Compiled monthly sales reports
  • Participated in various market research activities

Tour guide, New Orleans Convention and Visitors Bureau, New Orleans, Louisiana, Summer employment from 1995 to 1998
  • Trained new tour guides
  • Created a handbook of facts and frequently asked questions for visitors
  • Administered sightseeing tours with detailed history and features of the city
  • Answered questions regarding New Orleans and attractions

Admissions Office Clerk, University of Louisiana, Lafayette, Louisiana, 1995 to 1998
  • Maintained confidential records
  • Processed college applications
  • Handled correspondence with high school students and administrators

CULTURAL / INTERNATIONAL SKILLS
  • Fluent in Spanish and Japanese

TECHNICAL SKILLS
  • Proficient in Micorsoft Word, Excel, PowerPoint
  • Proficient in word processing 70+ WPM
  • Strong skills in organizing and logistics